Protection — Fraud Prevention

Know What
They're Doing.

Real tactics used against buyers. Named, explained, and countered — because knowing you're being scammed is the first step to walking away.

The Reality

This isn't paranoia.
This is pattern recognition.

Every tactic on this page has a name. Once you know the name, you can see it coming. You're not being difficult. You're being smart.


Document Explainer — The Pink Slip

This document is your
only proof you own the car.

A California Certificate of Title — called the “pink slip” — is the legal document that proves vehicle ownership. Without it in your name, the car is not legally yours, no matter what you paid. Click the numbered pins to learn what each section means.

California Certificate of Title

Click any numbered pin to learn what that section means


At the Dealership

Red Flags That Should Make You Pause.


Know Your Rights — California & Federal Law

The law is already on your side.

Most buyers don't know what dealers are legally required to do. Here's what the law actually says — in plain English — and exactly what to say when they try to ignore it.

01

Federal — Truth in Lending Act (TILA)

Your APR must be disclosed before you sign. No exceptions.

The dealer is required by federal law to show you your Annual Percentage Rate, the total finance charge, and the total cost of the loan before you sign anything. On a $15,000 loan, the difference between 7% APR and 30% APR is over $8,000.

“Show me the APR, finance charge, and total of payments right now, before I sign.”

02

Federal — FTC Used Car Rule

Every used car must have a Buyers Guide in the window.

By law, every used car on a dealer lot must display a Buyers Guide sticker disclosing whether it has a warranty, what the warranty covers, or that it's sold "as is." The FTC can fine dealers up to $51,744 per missing sticker.

Red flag: No sticker visible, or a dealer who removes it before you can read it, is a federal violation. Document it.

03

Federal — Motor Vehicle Information Act

Odometer rollback is a federal felony.

The dealer must provide a written odometer disclosure at the time of sale. Cross-reference the number on the contract with the physical odometer, the Carfax report, and any service records. All three must match.

If they don't match: Stop the transaction. Photograph everything. Report to the FTC at reportfraud.ftc.gov.

04

Federal — Fair Credit Reporting Act

If they pull your credit, you're entitled to see exactly what they found.

Dealers must give you a written disclosure showing your exact credit score, which bureau provided it, and how it affected your loan terms. Know your number before you walk in.

Before you go: Pull your free report at annualcreditreport.com. Walk in knowing your number.

05

California — AB68

You can undo the purchase within 2 days — but you have to buy this right at signing.

California does not have an automatic cooling-off period. However, every licensed dealer must offer you a 2-day contract cancellation option on used cars priced $40,000 or less. It costs $75–1% of the purchase price plus a restocking fee if used — but it gives you a legal exit.

“I’d like to purchase the 2-day contract cancellation option.”

06

California — AB68

Interest rate markups are capped. The dealer can't charge whatever they want.

California law caps dealer interest rate markups: max 2% on loans over 60 months, max 2.5% on shorter loans. Getting pre-approved at a bank or credit union before you walk in removes this leverage entirely.

Before you go: Get pre-approved. Walk in with a rate. They have to beat it.

07

California — AB68

Every add-on must be listed separately with its own price. No bundling.

Any financed item must appear as a separate line item. The dealer must show your monthly payment with and without each optional item. One big bundled number presented as "the payment" is a California law violation.

“It’s all just one package” — that’s not legal. Ask for itemized line items, in writing.

08

Prohibited

They cannot require an add-on as a condition of financing.

No dealer can require you to purchase GAP insurance, an extended warranty, paint protection, or any other add-on as a condition of getting your loan approved. If a finance manager implies you "have to" take an add-on to qualify — that's a lie, and it's illegal.

“Please show me in writing where it says this is required to get financing.” Watch what happens next.

You walked in knowing nothing. Now you know everything.


If It Already Happened

What to Do After a Scam.

  • Document everything immediately. Dates, times, names. Save all texts, emails, and contracts.
  • File with your state DMV. Most states have consumer protection divisions for automotive fraud.
  • File with the FTC. reportfraud.ftc.gov — complaints build the database used to pursue enforcement.
  • Contact the manufacturer. Franchised dealerships have parent oversight. They take complaints seriously.
  • Consider a consumer protection attorney. Many work on contingency — you pay nothing upfront.
  • Leave an honest public review. Google, Yelp, BBB. You're protecting the next person.